September 13, 2012

(Freshers) “SonicWALL” Hiring: Graduate Trainee Support Engineer

 


 
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Company        SonicWALL
Website          www.sonicwall.com
Eligibility        Bachelor’s degree in CS/IS/ E&C Engineering
Experience     Freshers
Location         Bangalore
SonicWALL
Job Role: Graduate Trainee Support Engineer
Job Summary :
SonicWALL Infosecurity Pvt Ltd (wholly owned by SonicWALL Inc., USA) is hiring Graduate Trainee Support Engineers for their global technical assistance centre (TAC) in Bangalore.
Bachelor’s degree in Computer Science/Information Sciences/ Electronic & Communications Engineering is preferred
Responsibilities:
Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails in 24x7x365 days environment
Assist customers with deployment of SonicWALL network security products like Firewall/IPS and VPN solutions
Provide technical solutions and workarounds for end users on the Level 1 Calls on respective product line
Requirements:
Willing to work in 24×7 environment in night shifts.
Good understanding of LAN/WAN topologies and technologies
In-depth knowledge of OSI Model, TCP/IP, IP subnetting, Network Security basics, Routing, Switching and basics of IPV6













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