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Company Ericsson
Website www.ericsson.com
Eligibility Degree within / Telecommunication Engineering / Computer Science / Computer Engineering, MCA
Experience 0-5 Years
Location Noida
Ericsson
Job Role: Engineer/Sr. Engineer – 2nd Level Assurance
Job Summary :
Roles and Responsibilities:
The 2nd Level Assurance – IN Services Engineer is responsible for specific system/s by performing the following activities:
Ø Administrating IN and Support Systems
Ø Preventive & Corrective Maintenance
Ø Planned Maintenance (Health Checks, Backups etc…)
Ø Problem Escalations and Follow-ups ( CSR)
Ø Performance Analysis & Investigation
Ø Interface with Customer, 3PP and Ericsson Departments
Ø Ensure smooth and quality system/service handover from Project.
Ø Tariff implementation and testing
Ø Outage reporting
Ø Adherence to Processes
Functional Skills:
The following work position / area/ specific functional skills are typically applicable to the 2nd Level Assurance – IN Services Engineer functional role.
· Good Technical Knowledge of the Ericsson charging systems (CS3.0/CS4.0 or CS5.0)
· Hands on experience of various nodes of Ericsson charging system like SDP, CCN, AIR, VS, MINSAT, CRS, EMM, EMA etc.
Behavioural Skills:
· Result oriented
· Flexible and responsive to changing work patterns and demands.
· A thorough and methodical approach to work.
· Developed skills in Interpersonal communication
· Developed skills in knowledge sharing by actively contributing knowledge, experiences and skills to create a learning culture.
Qualifications:
Education
· Degree within / Telecommunication Engineering / Computer Science / Computer Engineering, MCA etc.
· Have a 0 to 5 years of experience as a System Engineer in a mobile network environment,
· Knowledge of GSM, INAP, CAP, SS7, SIGTRAN and other related domains
· CCNA certified (Knowledge on IP domain) – Mandatory
Language
· Fluent in written and spoken English
· Other languages such as Spanish would be beneficial.
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