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Company Name: SonicWALL Infosecurity Pvt Ltd
Website: careers-sonicwall.icims.com
Qualification: BE, B.Tech (CSE,IT,ECE)
Experience: Freshers
Location: Bangalore
Job Role: Graduate Trainee Support Engineer
Job Description:
SonicWALL Infosecurity Pvt Ltd (wholly owned by SonicWALL Inc., USA) is hiring Graduate Trainee Support Engineers for their global technical assistance centre (TAC) in Bangalore.
Responsibilities:
- Responsible for providing technical support across SonicWALL product lines via Phone/Chat & Emails in 24x7x365 days environment
- Assist customers with deployment of SonicWALL network security products like Firewall/IPS and VPN solutions
- Provide technical solutions and workarounds for end users on the Level 1 Calls on respective product line
Requirements:
- Willing to work in 24×7 environment in night shifts.
- Good understanding of LAN/WAN topologies and technologies
- In-depth knowledge of OSI Model, TCP/IP, IP subnetting, Network Security basics, Routing, Switching and basics of IPV6
Experience & Education:
- Bachelor’s degree in Computer Science/Information Sciences/ Electronic & Communications Engineering is preferred
How To Apply:
Apply Here
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